With Jublo, there's no need to search for information as all communication is in one place. Both customer and installer are prepared and know what has been agreed. Both parties can easily send messages to each other and share documents. It's straightforward and saves the installer administrative time.
In addition, the customer can book an installer directly in the installer's calendar when it suits both parties. This makes the system flexible for both customer and installer. You don't have to call and email back and forth to get an appointment with an installer.
Via Jublo, the customer has 24/7 access to the installer's calendar and can see when the installer is available. Once the customer has booked an appointment, all they have to do is wait for a confirmation from the installer.
"Jublo stands out by having the entire calendar flow. There are many communication tools, but not one where the company can serve the customer with great customer service 24-7 - and Jublo can do that". Louise Houengaard elaborates.
In Jublo, you can also retrieve prices from Klarpris. This ensures that it is always the cheapest price for the products when creating quotes. The installer no longer has to match prices, and at the same time, administrative work time is reduced. Via the quote module, the products are searched for, the quote is created and with a single click, the quote is sent to the customer for digital acceptance.
"The finance part becomes part of the communication part, which is part of the flow towards good customer service. Which I think are important and strong parameters."